Terms of Use

Updated October 1, 2026

These terms explain the purpose and limits of PreCrisis and the choices involved in keeping and sharing your information. Read them together with the Privacy Policy.

A tool for reflection and human review

PreCrisis provides AI conversation, journaling, saved reflections and assessment information for human review. It is in development. AI can misunderstand you, miss important context or produce inaccurate responses and scores. Review generated information before relying on it or sharing it.

AI is not a replacement for mental health support, a qualified clinician, diagnosis or treatment. When concerns become serious, persist, worsen or interfere with daily life, seek help from a qualified mental health professional. Keep your own judgment and the judgment of the people caring for you central to decisions.

Immediate help

PreCrisis is not an emergency service or a continuously monitored clinical service. A crisis prompt, score or email does not guarantee that a person has been reached. Do not wait for an AI response or report delivery when immediate help is needed.

In the United States, call 911 for immediate physical danger or a medical emergency. For suicide, mental health or substance use crisis support, call 988, text 988, or use 988 online chat. Support is available 24/7.

Veterans, service members and anyone concerned about them can call 988 and press 1, text 838255, or use Veterans Crisis Line chat. Outside the United States, use your local emergency number or crisis service.

Your device and your sharing choices

Your saved records are held on your device. An email address entered in Profile is a communication destination; it does not sign you in to a cloud record account. Keep a copy through Export if you need a backup. Losing or clearing device storage can make records unavailable.

Review the contact addresses, AI services and email choices you configure. Requested or configured exports and reports can send information outside your device. Recipients may keep it under their own practices. The Privacy Policy explains remote AI processing, report delivery and the limited disclosure policy for sensitive subjects.

Share other people's information only when you have permission or another lawful basis to do so. Review the actual contents and destination of a copy before sharing it. A complete personal backup includes settings and access keys and is intended for your own use.

Reports support professional judgment

An AI assessment or dashboard is information to consider, not a clinical diagnosis or a guarantee of safety. People using reports in a care or organizational setting remain responsible for checking the information, understanding its limits and following their own professional obligations. A low score does not rule out a need for help.

PreCrisis does not promise that a clinical team will review a report, respond within a particular time or intervene. Arrange expectations directly with the people you select as contacts.

Availability and other services

Features can depend on your device, browser, network connection, configured AI service and subscription status. Interrupted service does not establish that a report was sent. Use the displayed delivery status and another direct way to contact someone when needed.

Review the provider's terms for any checkout, subscription offer or external service you use.

Changes to these pages

The date above shows when these terms were last updated.