Privacy Policy

Updated October 1, 2026

PreCrisis helps you reflect, organize your experiences and share information with people you choose. This policy distinguishes the records you keep on your device from information processed by configured services or shared through exports and reports.

Saved records on your device

PreCrisis does not store your conversations, memories, scores or similar personal records on its servers. The app saves these records in your device's browser storage. Copies shared through export or report delivery can also reside with the people you share them with. Configured AI processing and report delivery are separate from this record storage, as explained below.

Your profile, journal entries, free writing, saved conversations, memories, assessment scores and reports are saved in browser storage on the device where you use PreCrisis. They are not automatically synchronized across devices. Using the same email address elsewhere does not restore them.

Clearing this site's browser data, deleting a browser profile or losing the device can remove access to those records. Use Export to keep a separate copy you control. Deleting a local record does not delete a copy already exported or delivered to someone else.

Email addresses are for communication

The email addresses entered in Profile identify destinations for communications and reports. They are not a login, a cloud-storage account or a way to recover your local records.

Your own address can receive session emails and exports. The session-email preference is enabled by default and can be changed. A clinical address identifies the person or team you select to receive clinical reports and crisis communications; setting or changing that address also queues an introduction using the contact details you supplied. Support contacts and their routine-update and crisis-email choices are separate.

Review addresses and sharing choices before using them. Saving an address or a preference can configure later automatic delivery; it does not establish that anyone has read a message, is monitoring you or is available to help.

AI processing is separate from saved records

A configured remote AI service receives the information needed to process its requests. This can include your messages, relevant saved conversation or memory context, profile information, journal text and assessment information. A configured cloud voice service receives text for speech generation. Transcription and voice settings are separate from the conversation model.

These transmissions support the active AI operation; they do not create a PreCrisis cloud backup. The receiving services have their own processing, logging and retention practices. This policy does not promise that a provider never retains information. Review the services selected in Profile and their terms before sending information to them.

Where an on-device feature is available and selected, its model runs on the device after the required downloads. Selecting one local feature does not make other cloud features or email delivery local.

Exports and report delivery

Export offers a complete local backup, an email of your records to yourself, and a clinical export of saved scores, reports and supplied profile information. A complete backup includes settings and access keys, so keep it for your own use. Clinical Import lets a recipient keep shared clinical records on their own device.

Exporting creates a separate copy of your information. When you request or configure delivery, the selected information is sent to the chosen destination. Email services process the message and attachments, and recipients can retain their copies. Their storage and retention are separate from PreCrisis's device record storage. Pending emails are kept in the device's outbox and may resume when you reconnect or reopen the app.

A delivery status can confirm that a mail service accepted a message. It cannot confirm that a person received, read or acted on it.

Sensitive subjects and crisis disclosure

Our disclosure policy is that mentioning weapons, medication, drugs, illegal activity or another sensitive subject is not by itself a reason to notify a clinical team. Disclosure of those details in clinical or support reports is limited to what is required to respond to a crisis or risk of harm to you, other people, animals or other people's property.

This is the PreCrisis reporting policy, not a statement that every such situation creates the same legal reporting duty. A recipient may have their own professional or legal responsibilities. An export you deliberately choose to share is a separate disclosure: consider its contents and destination before sending it.

Other services

Subscription validation sends your subscription key to the configured validation service. A checkout you open is handled by its payment provider. These operations are separate from local conversation storage. Visiting the app and requesting downloads also involves ordinary network requests; device storage does not mean that every service receives no information.

For the limits of AI support and immediate-help options, read the Terms of Use. You can review your contact and service choices in Profile and manage copies through Export.